Terms and Conditions
Welcome to AliciaLJenkinsBooks.com. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or engaging with our services.
1. General Information
These Terms and Conditions govern your use of AliciaLJenkinsBooks.com (“the Website”). By accessing the Website, you accept and agree to be bound by these Terms. If you do not agree, please refrain from using the Website.
2. Intellectual Property
All content on the Website, including but not limited to text, images, logos, book titles, and designs, is the property of Alicia L. Jenkins Books LLC unless otherwise stated. You may not use, copy, or distribute any materials without prior written permission.
3. Products and Services
Product Descriptions: We strive to provide accurate descriptions
of our books, apparel, and other products. However, we do not guarantee that all descriptions, colors, or other details are error- free.
Pricing: All prices are listed in USD and are subject to change without prior notice.
Availability: Product availability is not guaranteed and may vary.
4. Orders and Payments
Order Confirmation: After placing an order, you will receive a
confirmation email. Please ensure all information is accurate. Contact us immediately at [email protected] if any corrections are needed.
Payment Methods: We accept major credit cards and other payment options as listed at checkout. All transactions are secure and encrypted.
Order Cancellations: Orders may only be canceled before they are processed. Contact us promptly to request a cancellation.
5. Shipping and Delivery
Processing Time: Standard orders are processed within 2-3 business days, excluding holidays.
Shipping Time: Once shipped, orders typically take 3-5 business days for delivery within the U.S. International shipping times vary.
Pre-Orders: All items in a pre-order will ship together once the pre-ordered item is available.
Responsibility: We are not responsible for delays caused by the shipping carrier or customs.
Shipping
Order Processing: Standard orders are processed within 2-3 business days, excluding holidays. After placing your order, you’ll receive a confirmation email. Once your order ships, a separate shipping notification will be sent with tracking information.
Pre-Orders: For pre-ordered items, all products in the same order (except apparel) will ship together when the pre-ordered item becomes available.
Shipping Details: Shipping costs are calculated at checkout (US) only). Please allow 3-5 business days for delivery via USPS.
6. Returns and Refunds
Return Policy: Returns are accepted within 7 days of receiving your order for store credit only. Items must be in original condition.
How to Request a Return: Email [email protected] with proof of purchase and photos of the item’s condition.
Shipping Costs: Customers are responsible for return shipping costs. Unauthorized returns will not be accepted.
Returns
Hassle-Free Returns with Alicia L. Jenkins Books
At Alicia L. Jenkins Books, we aim to make your shopping experience joyful and stress-free!
We offer a 7-day return policy, giving you 7 days after receiving your order to request a return for store credit. To qualify for a return, items must be in their original condition as received.
How to Start a Return: To initiate a return, email us at
[email protected] with your receipt or proof of purchase and a photo showing the condition of the item(s). Once your return is approved, we’ll provide detailed instructions on where to send your package.
Please Note:
Customers are responsible for covering return shipping costs.
Returns sent without prior approval will not be accepted.
For any questions about returns, feel free to contact us at [email protected].
Damages or Order Issues: If you experience any issues with your order, we’re here to help! Please check your items upon delivery and contact us right away if they are damaged, defective, or incorrect. We’ll promptly review the situation and resolve it as quickly as possible.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
8. Limitation of Liability
Alicia L. Jenkins Books LLC is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or products purchased from the Website.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Email: [email protected]
Website: www.AliciaL.JenkinsBooks.com
Thank you for visiting Alicia L. Jenkins Books LLC. Your support means the world to us!
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